Showing posts with label Participatory Evaluation. Show all posts
Showing posts with label Participatory Evaluation. Show all posts

Wednesday, August 26, 2026

What if you spent five days getting the learning architecture right at the start?

 


What if you spent five days getting the learning architecture right at the start?

Have you ever developed a project proposal with a slight sense of dread?

You can have a perfectly sensible intervention. A clear set of deliverables. A committed implementation team. You can even deliver exactly what you promised. And still find that very little shifts because the surrounding system does not move with it. I keep coming back to that.

We have become much more interested in systems thinking in the development sector, but I wonder whether we still bring it in too late. We talk about systems when we evaluate programmes, or when we are trying to understand why outcomes did or did not happen. Maybe we should be doing more of that thinking right at the beginning.

The same goes for Theory of Change work. We have known for years that participatory approaches matter in evaluation. When implementers sit together and work through the logic of a programme, the value is not only the diagram they produce. Quite often, the useful bit is the conversation that happens before everyone agrees on the arrows.

Bring the funder into that conversation and it gets even more interesting. You start surfacing expectations, assumptions and constraints on both sides. Sometimes people discover that they have been using the same words to mean slightly different things.

The process matters as much as the diagram.

A Theory of Change is much more useful when the diagram is the record of a good conversation, rather than the purpose of the exercise. And once that conversation gets going, the questions tend to change.

  • What problem are we actually trying to change?
  • Who else is working on it, and what have they learned?
  • What do we think will make a difference, and what has to be true for that to happen?
  • What should we pay attention to while implementation unfolds?
  • If the programme hopes to influence a wider system, what would we expect to see changing beyond the immediate project results?

And perhaps the question I like most:

What are we genuinely trying to learn?

That is where the Theory of Change starts becoming something more useful. It becomes the beginning of a learning architecture:

Theory of Change → indicators and evidence → learning questions → reflection and reporting → evaluation → adaptation and future decisions.

So how might we do this differently?

One approach we are increasingly interested in is to spend a small amount of concentrated time up front with people who understand the sector, can work practically with indicators and evaluation design, and are willing to ask the difficult questions.

Not only:

“How will we measure whether this worked?”

But sometimes also:

“Should we really be doing this?”

We think five focused days can create useful space for that work. Not five consecutive days sitting in a workshop room. Some of it is better face to face. Some can happen in focused online sessions. And some is technical work between engagements: reading documents, testing the logic, refining indicators, and working the emerging thinking back into the Theory of Change and Learning Agenda.

Days 1–2: Understand what we are dealing with

The first part is really about getting to know the territory. And by territory, I do not only mean the intervention. We want to understand the organisation around it too. What is the strategy? How is long-term progress already being tracked? What does management need to know? What does the Board expect to see? What are the contractual reporting requirements? How strong is the internal M&E capacity? What is the reporting rhythm? How does the organisation actually learn?

Those things matter more than they sometimes appear to. You can design a beautiful framework, but if nobody has the time or systems to collect the information, it is not going to help much. We also want to understand what the organisation means when it talks about systemic change.

  • Is the programme mainly expected to deliver a defined set of outputs and outcomes?
  • Or is there also an expectation that it should influence relationships, institutions, practice, policy, funding decisions or the behaviour of other actors?

Then we look outside the programme.

  • Who else is working on the same problem?
  • What are government, funders or civil society organisations already doing?
  • Where might there be duplication?
  • Where are the gaps?
  • Is there somebody the programme should probably be talking to?

We are not pretending that two days gives you a systems map. It doesn’t. But you can learn quite a lot by simply asking who else is working on the problem and what they already know. Sometimes that changes the programme logic quite substantially.

Days 3–5: Work on the Theory of Change, measures and Learning Agenda

Then we get into the technical work. We use whatever already exists. That might be a Theory of Change diagram, a logframe, an indicator matrix, a proposal, a strategy document, a contract — or several of these that do not quite agree with each other. That happens more often than one might hope. The point is not to replace everything. It is to work out whether the different pieces tell a coherent story.

  • What is the intended change?
  • How is the programme supposed to contribute to it?
  • What assumptions are we making?
  • What might get in the way?
  • Which parts of the logic are reasonably within the programme’s control, and which depend on other actors or on the wider system?

This sounds like quite a technical distinction, but it changes the conversation a lot.

  • What are we actually accountable for?
  • What are we hoping to influence?
  • And what are we still genuinely uncertain about?

I think those are much better questions to sort out at the beginning than halfway through an evaluation. Then comes the other very practical question:

What can we actually measure and report on?

Not what would be lovely to know if we had unlimited time and data.

  • What can this programme realistically track?
  • Which indicators are meaningful?
  • Which are feasible?
  • Which ones will somebody actually use?
  • And which ones are we collecting because they have somehow always been there?

From there, we can start building the Learning Agenda.

  • Some information is needed to manage implementation.
  • Some is required for formal reporting.
  • Some matters because management or the Board needs it.
  • And some questions are worth returning to simply because we do not know the answer yet.

That last category is important. Not every question needs an indicator. Not every indicator needs to be discussed every month. Not every interesting issue needs an evaluation. And not everything worth learning can be reduced to a number. We also need to decide how the learning will actually happen.

  • What gets discussed regularly?
  • What belongs in a formal report?
  • What should trigger a deeper conversation?
  • Where would a deliberate Learning Moment help?
  • What might need a more rigorous evaluation later?
  • And how will what we learn actually feed back into decisions?

That, for me, is the point.

The result should not be another MEL document that sits on a shared drive. It should be a shared understanding of what the programme is trying to change, what it can reasonably be held accountable for, what sits outside its control, and what everybody wants to keep learning while the work unfolds.

Five days will obviously not solve everything. But I suspect five good days at the beginning can save a lot of confusion later. And perhaps more importantly, they can get some of the difficult questions onto the table before the programme architecture hardens around them.

Wednesday, November 20, 2013

ICT4RED Learning Workshop

I'm contributing to the evaluation of the ICT4RED (Information Communication Technology for Rural Education Development) initiative - A very ambitious project that rolls out teacher professional development to enable teachers and learners to use 21st century methods and tablet computers in rural schools in Cofimvaba in the Eastern Cape. More information about the project here and here.

We decided to use a developmental evaluation approach - I'm practically embedded in the organization that's responsible for implementing the project. I'm finding that this is a wonderful opportunity to influence what happens... But because this project is so different from the many failed technology projects that I've evaluated before, I sometimes wonder whether I am "objective" enough to add actual value.

We organised the M&E team's work into four categories -
  • Monitoring - Measuring progress made on outputs, facilitating ocassional debrief meetings with team members, reflecting on abundant data from various social media streams and participating in weekly project management meetings
  • Evaluation - Measuring the success after various implementation phases - incorporating some self-evaluation workshops, and other more standard evaluation measures including ethnograpic descriptions, baseline and follow up surveys, and a small scale RCT and tracer study
  • Learning - Asking team members to ocassionally reflect on what theyve learnt - from successes or failures
  • Model Development - Developing a modular theory of action underpinned by a theory of change that can be used to support scale up and replication. 

 Yesterday we held a "learning workshop" where team members had to reflect on what they've learnt.
Our first template for the learning briefs asked for the following information:

Project Name
    Give the project name here
Submitted by
    Give the name and component name
Date
    Give the date on which you submit the learning brief
What was the learning?
    Please describe the learning that occurred
Learning brief type
    Indicate which of the following three is applicable and provide a short description
    •    Learning from failure during implementation
    •    Learning from implementation success
    •    Learning from review of previous research and practice (i.e. not practically tested yet)
The Context
    Say something about the context of the learning / project context, add relevant pictures if they are available
Why is this learning important?
    Please describe why this learning is important
Evidence Base
    Please indicate what the evidence base is for this learning brief, if possible, provide references that may help the reader track down the evidence base.
Recommendations for future similar projects
    Please provide your recommendations in a list wise form. If possible add pictures, graphs or diagrams
Recommendations that should be taken into account by the current project
    Please indicate which of the above recommendations should be taken into account for the current project

My colleagues, who are great at packaging information, asked that we focus the learning presentations on
& What we designed
? What we learnt
# What we're doing now
! Advice for Policy and practice



This made for quite nice presentations. We'll probably adapt our learning brief templates accordingly.

Friday, July 08, 2011

Evaluation Basics 101 - Involve the users in the design of your instruments

Early this week, I got back from my work-related travel to Kenya, but then I ran straight into two full days of training. We planned to train the staff of a client on a new observation protocol that we developed for them to use. The new tool was based on a previous tool they had used. Before finalising the tool, we took time to discuss the tool with a small group of the staff and checked that they thought it could work. We thought the training would go well.

Drum roll...It didn't. On a scale of 0 to going well, we scored a minus 10. It felt like I had a little riot on hand when I started with "This is the new tool that we would like you to use".

Thinking about it - I should have crashed and burned in the most spectacular way. Instead, I took a moment with myself, planted a slap on my forehead, uttered a very guttural "Duh!" and mentally paged through "Evaluation Basics 101 - kindergarten version". Then I smiled, sighed, and cancelled the afternoon's training agenda. I replaced it with an activity that I introduced as: "This is the tool that we would like to workshop with you so that we can make sure that you are happy with it before you start to use it".

Some tips if ever you plan to implement a new tool (even if it is just slightly adjusted) in an organization:
1) Get everybody who will use the tool, to participate in the designing of the tool
2) Do not think that an adjustment to an already existing tool exempts you from facilitating the participatory process
3) Do not discuss the tool with only a small group from the eventual user-base. Not only will the other users who weren't consulted riot, even the ones that had their say in the small group are likely to voice their unhappiness.

When we were done, the tool looked about 80% the same as it did at the start, and they did not complain about its length, its choice of rating scale or the underlying philosophy again.

Lesson learnt. (For the second time!)